Access is only available using SSH.
Any user gaining Telnet/Shell access assures us that they are
an experienced shell user. Shell accounts are available for the
purpose of editing and setting up your web site. Shell accounts
should not be used as a development platform for issues unrelated
to your web site. Users must not leave their home directories
at any time and must not attempt to gain the privileges of another
user. In the event that such user causes any server crashes/damages,
and/or interferes with any of the following files, their shell access
privileges will be revoked and denied for any future use: .bash_history,
.bash_logout, .bash_profile, .bashrc.
Please Note: Shell Access is not enabled by default. If your hosting
plan includes Telnet/SSH, you need to submit a
ticket requesting the activation of this feature. You
will also need to fax or mail a copy of your driver's license, passport
or other photo id to customer service.
If you need telnet access to our servers, it can only be done using
The Telnet/SSH feature in your Control Panel
The Telnet/SSH feature in your Control Panel includes an SSH client.
To use this feature simply click on it and wait for the applet window
to appear. (It might take up to a minute to load on slower connections.)
Alternatively, you can download any other SSH client from