Passwords for Control Panel, FTP and FrontPage
When your website is initially setup you are provided with a
temporary password to access your account.
It is extremely important to change this password
To change your password click on the Change Password option
and follow the instructions. When changing your password, you need
to choose a password with at least 6 character but with not more
than 8 characters.
NOTE: The system is setup to detect easy passwords. It will
not allow you to change your password unless you use a mixture of
numeric and alphabetic characters.
When you change your password for accessing your Control Panel you
are also changing your password for your FTP and FrontPage access,
therefore you will need to change the password inside your FTP/FrontPage
programs. You are also changing the password for your default email
account (see changing email passwords below).
If you are unable to access your Control Panel because you've lost
your password, you will need to submit a Technical Support Request
form and provide us with a new password. Passwords are one way encrypted,
therefore, we cannot access your password.
Changing Passwords for Email Accounts
The password for your root (default) email account is the same
as the password you use to access your account via your control
panel or through ftp and FrontPage. To change the password for all
other email accounts enter your control panel and click on Add/Remove
You will then see the option to change password to the right of
each email account.